FREE SHIPPING within Continental US on select bat houses • Bat approved by Merlin Tuttle's Bat Conservation and Bat Conservation International • Spring Sale on DayLodge bat houses: use code DAYLODGE15

{"id":6913906212967,"title":"SonoBat Workflow and Eastern Call ID Workshop - Carlisle, PA \u0026 Online October 15-17, 2024","handle":"bat-acoustic-workshop","description":"\u003cmeta charset=\"UTF-8\"\u003e\n\u003cp class=\"PageContent\" data-mce-fragment=\"1\"\u003eThis class is designed to jumpstart users towards responsibly interpreting acoustic bat detector studies required by agencies, clients, and professional researchers. The focus is on post processing bat acoustic data and Eastern US species ID, featuring the SonoBat software program with a \u003cspan style=\"text-decoration: underline;\"\u003ebrief\u003c\/span\u003e introduction to Kaleidoscope Pro. Students receive guided practice on how to interpret \"auto-classification\" decisions from two software programs and how to manually confirm or reject the computer-estimated \"probable species presence\" results using SonoBat30. Two evening activities will demonstrate passive and active recording hardware and mobile transect techniques. \u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"PageContent\"\u003eThis hybrid class provides intensive, in-person, classroom-based training, as well as an option to follow most activities remotely. Informal \"geek sessions\" are planned during evenings for even more contact 1-on-1 time with instructors. A real dataset allows everyone to appreciate the types of issues that may arise during typical acoustic survey efforts in the region, avoiding common pitfalls others have suffered, and maximizing survey efficiency for the upcoming season. Participants will keep 80+ archetypal recordings discussed in depth for use as references. Class size, including remote participants, is limited for best experience. \u003c\/p\u003e\n\u003cp class=\"PageContent\"\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cspan class=\"style15\"\u003e\u003cstrong\u003eBat Call ID Workshop Curriculum Highlights\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• 2.5 days\/26.5 hours of contact time with 4 instructors of combined 80+ years experience, 2 evening field recording events, 2 informal geek sessions, 2 lunches and dinners.\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• Passive Bat Detector Deployment Tips; active monitoring demo around a campfire\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• File Organization \u0026amp; Post-processing Acoustic Files for Analysis\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• Generating AutoID Outputs from \u003cmeta charset=\"UTF-8\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e SonoBat and KaleidoscopePro,\u003c\/span\u003e Analyzing Results, Interpreting MLE Values \u0026amp; Determining Occupancy\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• Echolocation Call Characteristics of Eastern Bat Species\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• Viewing Full-spectrum Files in SonoBat; Using Qualitative Analysis during Manual Vetting Efforts\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• Tips for Success \u0026amp; Improving Recording Quality\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e\u003cmeta charset=\"UTF-8\"\u003e\u003cspan\u003e• Appalachian Trail bat walk \u0026amp; Visualizing Mobile Transects\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cstrong\u003e\u003cem\u003ePre-course Preparation:\u003c\/em\u003e \u003c\/strong\u003eThere is no pre-requisite for this training. Participants will receive a trial copy of SonoBat30 to use throughout the course. Significant sized downloads are necessary to obtain an example project to post process, ID exercise files, and resources. Remote learners are strongly suggested to use dual monitors. \u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cstrong\u003eBat Acoustic Hardware and Software:\u003c\/strong\u003e In-person participants are welcome to bring their own bat detectors if desired, to set overnight in a secure location or use during the transect event. Instructors will help refine settings, and troubleshoot for successful field use.\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cmeta charset=\"UTF-8\"\u003e\u003cstrong\u003ePhysical location:\u003c\/strong\u003e\u003cspan\u003e In-person participants should plan to overnight at any of a number of hotels in Carlisle, PA. The meeting location is ~2 miles from the junction of I81\/US Route 15\/I76 (the PA Turnpike). Numerous restaurants are nearby. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cspan\u003e\u003cstrong\u003eTime and Dates:\u003c\/strong\u003e Tuesday evening October 15: 5PM-10PM. Wednesday October 16: 10AM-6:30PM, optional field trip\/geek session until 11PM. Thursday October 17: 10 AM-7:00PM EST\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cmeta charset=\"UTF-8\"\u003e\u003cstrong\u003eMeals:\u003c\/strong\u003e\u003cspan\u003e In-person meals Tuesday night campfire snacks; Wednesday breakfast snacks, full lunch and dinner at a local pub;  Thursday breakfast snacks, full lunch, and BBQ dinner.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cstrong\u003e\u003cem\u003eInstructors:\u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cspan\u003e\u003cstrong\u003eJoe Szewczak\u003c\/strong\u003e is a Professor of Biological Sciences at Cal Poly Humboldt in Arcata, CA, and the developer of SonoBat software to analyze and interpret bat echolocation calls. He began his work with bats investigating their physiological regulation through the differential demands of cold hibernative torpor to the intense demands of flight and high altitude. He has since applied a physiological ecology perspective to conservation and management issues of bats such as roosting, foraging, energetics, and their basic wildlife-habitat associations. He teaches bat biology and acoustic monitoring field classes and workshops regularly throughout the US and abroad. Joe began collecting full-spectrum recordings of bats more than 30 years ago with the notion that they may someday prove useful for identifying bats, and ultimately developed SonoBat to fill the gap he needed to facilitate the specialized tasks of viewing, analyzing, and comparing bat echolocation calls and sequences for non-invasive species recognition. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cstrong\u003eJohn Chenger\u003c\/strong\u003e\u003cspan\u003e formed BCM in 1998 to provide bat-specific surveys nationwide, successful artificial bat roosts, and field gear. John’s experience includes thousands of hours underground, mapping, photographing, and winter inventorying caves and mines. Above ground experience includes summer and fall bat capture surveys, abandoned mine and cave assessments, and rocky habitat assessments. John is an expert in bat echolocation call analysis throughout North America. His first experience with radio tracking spring migrating Indiana bats was in 2000, and in 2019 he led a massive fall project coordinating up to 15 ground and air trackers. Since 2004 he has been a recurring instructor at nationwide training workshops offered by Bat Conservation International and Bat Survey Solutions. Other work included the Pennsylvania Game Commission, professional photographer \u0026amp; videographer, and Director of Interpretation at a commercial cave.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cspan\u003e\u003cmeta charset=\"UTF-8\"\u003e \u003cstrong data-mce-fragment=\"1\"\u003eTodd Sinander \u003c\/strong\u003eis a Wildlife Biologist and Project Manager with BCM since 2010 who coordinates surveys with agencies and landowners across the Eastern US. He conducts mist net, acoustic monitoring, hibernacula assessments, and radio tracking surveys for USFWS compliance and other research projects. He conducts forest and rocky habitat assessments for pre-construction surveys. In addition to bats, Todd is an expert assessing and trapping Allegheny woodrats. Prior work was 20 years as Lead Small Mammal Keeper at the Philadelphia Zoo, and a brief stint as a NY DEC Fish and Wildlife Technician.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv class=\"PageContent\" data-mce-fragment=\"1\"\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\u003c\/ul\u003e\n\u003cbr\u003e\n\u003c\/div\u003e","published_at":"2024-03-18T21:32:36-04:00","created_at":"2024-03-18T21:32:36-04:00","vendor":"Bat Conservation and Management, Inc.","type":"Event","tags":["Event"],"price":75000,"price_min":75000,"price_max":145000,"available":true,"price_varies":true,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":40488636743783,"title":"IN PERSON: Standard Professional","option1":"IN PERSON: Standard Professional","option2":null,"option3":null,"sku":null,"requires_shipping":false,"taxable":false,"featured_image":null,"available":true,"name":"SonoBat Workflow and Eastern Call ID Workshop - Carlisle, PA 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charset=\"UTF-8\"\u003e\n\u003cp class=\"PageContent\" data-mce-fragment=\"1\"\u003eThis class is designed to jumpstart users towards responsibly interpreting acoustic bat detector studies required by agencies, clients, and professional researchers. The focus is on post processing bat acoustic data and Eastern US species ID, featuring the SonoBat software program with a \u003cspan style=\"text-decoration: underline;\"\u003ebrief\u003c\/span\u003e introduction to Kaleidoscope Pro. Students receive guided practice on how to interpret \"auto-classification\" decisions from two software programs and how to manually confirm or reject the computer-estimated \"probable species presence\" results using SonoBat30. Two evening activities will demonstrate passive and active recording hardware and mobile transect techniques. \u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"PageContent\"\u003eThis hybrid class provides intensive, in-person, classroom-based training, as well as an option to follow most activities remotely. Informal \"geek sessions\" are planned during evenings for even more contact 1-on-1 time with instructors. A real dataset allows everyone to appreciate the types of issues that may arise during typical acoustic survey efforts in the region, avoiding common pitfalls others have suffered, and maximizing survey efficiency for the upcoming season. Participants will keep 80+ archetypal recordings discussed in depth for use as references. Class size, including remote participants, is limited for best experience. \u003c\/p\u003e\n\u003cp class=\"PageContent\"\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cspan class=\"style15\"\u003e\u003cstrong\u003eBat Call ID Workshop Curriculum Highlights\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• 2.5 days\/26.5 hours of contact time with 4 instructors of combined 80+ years experience, 2 evening field recording events, 2 informal geek sessions, 2 lunches and dinners.\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• Passive Bat Detector Deployment Tips; active monitoring demo around a campfire\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• File Organization \u0026amp; Post-processing Acoustic Files for Analysis\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• Generating AutoID Outputs from \u003cmeta charset=\"UTF-8\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e SonoBat and KaleidoscopePro,\u003c\/span\u003e Analyzing Results, Interpreting MLE Values \u0026amp; Determining Occupancy\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• Echolocation Call Characteristics of Eastern Bat Species\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• Viewing Full-spectrum Files in SonoBat; Using Qualitative Analysis during Manual Vetting Efforts\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• Tips for Success \u0026amp; Improving Recording Quality\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e\u003cmeta charset=\"UTF-8\"\u003e\u003cspan\u003e• Appalachian Trail bat walk \u0026amp; Visualizing Mobile Transects\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cstrong\u003e\u003cem\u003ePre-course Preparation:\u003c\/em\u003e \u003c\/strong\u003eThere is no pre-requisite for this training. Participants will receive a trial copy of SonoBat30 to use throughout the course. Significant sized downloads are necessary to obtain an example project to post process, ID exercise files, and resources. Remote learners are strongly suggested to use dual monitors. \u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cstrong\u003eBat Acoustic Hardware and Software:\u003c\/strong\u003e In-person participants are welcome to bring their own bat detectors if desired, to set overnight in a secure location or use during the transect event. Instructors will help refine settings, and troubleshoot for successful field use.\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cmeta charset=\"UTF-8\"\u003e\u003cstrong\u003ePhysical location:\u003c\/strong\u003e\u003cspan\u003e In-person participants should plan to overnight at any of a number of hotels in Carlisle, PA. The meeting location is ~2 miles from the junction of I81\/US Route 15\/I76 (the PA Turnpike). Numerous restaurants are nearby. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cspan\u003e\u003cstrong\u003eTime and Dates:\u003c\/strong\u003e Tuesday evening October 15: 5PM-10PM. Wednesday October 16: 10AM-6:30PM, optional field trip\/geek session until 11PM. Thursday October 17: 10 AM-7:00PM EST\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cmeta charset=\"UTF-8\"\u003e\u003cstrong\u003eMeals:\u003c\/strong\u003e\u003cspan\u003e In-person meals Tuesday night campfire snacks; Wednesday breakfast snacks, full lunch and dinner at a local pub;  Thursday breakfast snacks, full lunch, and BBQ dinner.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cstrong\u003e\u003cem\u003eInstructors:\u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cspan\u003e\u003cstrong\u003eJoe Szewczak\u003c\/strong\u003e is a Professor of Biological Sciences at Cal Poly Humboldt in Arcata, CA, and the developer of SonoBat software to analyze and interpret bat echolocation calls. He began his work with bats investigating their physiological regulation through the differential demands of cold hibernative torpor to the intense demands of flight and high altitude. He has since applied a physiological ecology perspective to conservation and management issues of bats such as roosting, foraging, energetics, and their basic wildlife-habitat associations. He teaches bat biology and acoustic monitoring field classes and workshops regularly throughout the US and abroad. Joe began collecting full-spectrum recordings of bats more than 30 years ago with the notion that they may someday prove useful for identifying bats, and ultimately developed SonoBat to fill the gap he needed to facilitate the specialized tasks of viewing, analyzing, and comparing bat echolocation calls and sequences for non-invasive species recognition. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cstrong\u003eJohn Chenger\u003c\/strong\u003e\u003cspan\u003e formed BCM in 1998 to provide bat-specific surveys nationwide, successful artificial bat roosts, and field gear. John’s experience includes thousands of hours underground, mapping, photographing, and winter inventorying caves and mines. Above ground experience includes summer and fall bat capture surveys, abandoned mine and cave assessments, and rocky habitat assessments. John is an expert in bat echolocation call analysis throughout North America. His first experience with radio tracking spring migrating Indiana bats was in 2000, and in 2019 he led a massive fall project coordinating up to 15 ground and air trackers. Since 2004 he has been a recurring instructor at nationwide training workshops offered by Bat Conservation International and Bat Survey Solutions. Other work included the Pennsylvania Game Commission, professional photographer \u0026amp; videographer, and Director of Interpretation at a commercial cave.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cspan\u003e\u003cmeta charset=\"UTF-8\"\u003e \u003cstrong data-mce-fragment=\"1\"\u003eTodd Sinander \u003c\/strong\u003eis a Wildlife Biologist and Project Manager with BCM since 2010 who coordinates surveys with agencies and landowners across the Eastern US. He conducts mist net, acoustic monitoring, hibernacula assessments, and radio tracking surveys for USFWS compliance and other research projects. He conducts forest and rocky habitat assessments for pre-construction surveys. In addition to bats, Todd is an expert assessing and trapping Allegheny woodrats. Prior work was 20 years as Lead Small Mammal Keeper at the Philadelphia Zoo, and a brief stint as a NY DEC Fish and Wildlife Technician.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv class=\"PageContent\" data-mce-fragment=\"1\"\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\u003c\/ul\u003e\n\u003cbr\u003e\n\u003c\/div\u003e"}
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  2. SonoBat Workflow and Eastern Call ID Workshop - Carlisle, PA & Online October 15-17, 2024

SonoBat Workflow and Eastern Call ID Workshop - Carlisle, PA & Online October 15-17, 2024

Product Description
$1,450.00
Maximum quantity available reached.

This class is designed to jumpstart users towards responsibly interpreting acoustic bat detector studies required by agencies, clients, and professional researchers. The focus is on post processing bat acoustic data and Eastern US species ID, featuring the SonoBat software program with a brief introduction to Kaleidoscope Pro. Students receive guided practice on how to interpret "auto-classification" decisions from two software programs and how to manually confirm or reject the computer-estimated "probable species presence" results using SonoBat30. Two evening activities will demonstrate passive and active recording hardware and mobile transect techniques. 

This hybrid class provides intensive, in-person, classroom-based training, as well as an option to follow most activities remotely. Informal "geek sessions" are planned during evenings for even more contact 1-on-1 time with instructors. A real dataset allows everyone to appreciate the types of issues that may arise during typical acoustic survey efforts in the region, avoiding common pitfalls others have suffered, and maximizing survey efficiency for the upcoming season. Participants will keep 80+ archetypal recordings discussed in depth for use as references. Class size, including remote participants, is limited for best experience. 

Bat Call ID Workshop Curriculum Highlights

• 2.5 days/26.5 hours of contact time with 4 instructors of combined 80+ years experience, 2 evening field recording events, 2 informal geek sessions, 2 lunches and dinners.

• Passive Bat Detector Deployment Tips; active monitoring demo around a campfire

• File Organization & Post-processing Acoustic Files for Analysis

• Generating AutoID Outputs from SonoBat and KaleidoscopePro, Analyzing Results, Interpreting MLE Values & Determining Occupancy

• Echolocation Call Characteristics of Eastern Bat Species

• Viewing Full-spectrum Files in SonoBat; Using Qualitative Analysis during Manual Vetting Efforts

• Tips for Success & Improving Recording Quality

• Appalachian Trail bat walk & Visualizing Mobile Transects

Pre-course Preparation: There is no pre-requisite for this training. Participants will receive a trial copy of SonoBat30 to use throughout the course. Significant sized downloads are necessary to obtain an example project to post process, ID exercise files, and resources. Remote learners are strongly suggested to use dual monitors. 

Bat Acoustic Hardware and Software: In-person participants are welcome to bring their own bat detectors if desired, to set overnight in a secure location or use during the transect event. Instructors will help refine settings, and troubleshoot for successful field use.

Physical location: In-person participants should plan to overnight at any of a number of hotels in Carlisle, PA. The meeting location is ~2 miles from the junction of I81/US Route 15/I76 (the PA Turnpike). Numerous restaurants are nearby. 

Time and Dates: Tuesday evening October 15: 5PM-10PM. Wednesday October 16: 10AM-6:30PM, optional field trip/geek session until 11PM. Thursday October 17: 10 AM-7:00PM EST

Meals: In-person meals Tuesday night campfire snacks; Wednesday breakfast snacks, full lunch and dinner at a local pub;  Thursday breakfast snacks, full lunch, and BBQ dinner.


Instructors:

Joe Szewczak is a Professor of Biological Sciences at Cal Poly Humboldt in Arcata, CA, and the developer of SonoBat software to analyze and interpret bat echolocation calls. He began his work with bats investigating their physiological regulation through the differential demands of cold hibernative torpor to the intense demands of flight and high altitude. He has since applied a physiological ecology perspective to conservation and management issues of bats such as roosting, foraging, energetics, and their basic wildlife-habitat associations. He teaches bat biology and acoustic monitoring field classes and workshops regularly throughout the US and abroad. Joe began collecting full-spectrum recordings of bats more than 30 years ago with the notion that they may someday prove useful for identifying bats, and ultimately developed SonoBat to fill the gap he needed to facilitate the specialized tasks of viewing, analyzing, and comparing bat echolocation calls and sequences for non-invasive species recognition. 


John Chenger formed BCM in 1998 to provide bat-specific surveys nationwide, successful artificial bat roosts, and field gear. John’s experience includes thousands of hours underground, mapping, photographing, and winter inventorying caves and mines. Above ground experience includes summer and fall bat capture surveys, abandoned mine and cave assessments, and rocky habitat assessments. John is an expert in bat echolocation call analysis throughout North America. His first experience with radio tracking spring migrating Indiana bats was in 2000, and in 2019 he led a massive fall project coordinating up to 15 ground and air trackers. Since 2004 he has been a recurring instructor at nationwide training workshops offered by Bat Conservation International and Bat Survey Solutions. Other work included the Pennsylvania Game Commission, professional photographer & videographer, and Director of Interpretation at a commercial cave.


Todd Sinander is a Wildlife Biologist and Project Manager with BCM since 2010 who coordinates surveys with agencies and landowners across the Eastern US. He conducts mist net, acoustic monitoring, hibernacula assessments, and radio tracking surveys for USFWS compliance and other research projects. He conducts forest and rocky habitat assessments for pre-construction surveys. In addition to bats, Todd is an expert assessing and trapping Allegheny woodrats. Prior work was 20 years as Lead Small Mammal Keeper at the Philadelphia Zoo, and a brief stint as a NY DEC Fish and Wildlife Technician.



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    If products are shipped to PA, you will be charged sales tax. When you enter your shipping address to any other state, the PA sales tax is removed. 

    I am tax exempt, federal/state/tribal buyer located in PA, how do I purchase?
    Tax Exempt Businesses/Organizations in PA only: create an account here: https://batmanagement.com/account/register  and then email us with your account name, order items quantities, shipping and billing address, and include your tax exempt number. You will then be sent a link to your order which you can pay online normally. We will also set your account to be tax-exempt so that future orders from that account can be made without extra steps. 

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    We accept POs from recognized US based organizations for items shipped domestically. We reserve the right to refuse any PO. There may be a 10% service fee applied to all POs. 

    What can I return?
    You may return new, unopened items sold within 30 days of delivery for a full refund. Shirts, hats, and mugs are made to order and are not returnable.

    When will I get my refund?
    Most refunds are fully refunded in 3-5 business days after we receive and process your return.

    Does BCM do replacements?
    We can only replace the exact item and version you ordered, and you are responsible to return the damaged item within 30 days. If you want to exchange for a different item, you will need to return the item and place a new order.

    Pettersson D500x and M500 Bat Detectors Return and Exchange Policy
    All detectors are tested by BCM staff before shipping to customers. Please contact BCM first detailing the issue you are having with the hardware and obtain a Return Authorization. Should email or phone troubleshooting fail to resolve the issue, you should send the unit in suitable packaging to BCM, with the RA number written on the packaging.

    BCM will confirm the unit is defective was not abused or water damaged. BCM will replace the unit at our discretion usually within one week. Units requiring repairs may take 6-8 weeks.

    Pettersson factory warranty is one year.

    D500x External Microphone Return Policy
    All microphones are tested by BCM staff before shipping to customers. Please contact BCM first detailing the issue you are having with the Microphone and obtain a Return Authorization. Should email or phone troubleshooting fail to resolve the issue, you should send the unit in suitable packaging to BCM, with the RA number written on the packaging.

    DOA microphones are replaced immediately at no charge. There is a $150 for refurbishing used microphones, shipped immediately if in stock.

    Electronics
    Electronics purchased from BCM are easily returned within 30 days of receipt of shipment. These items must be in new condition with original packaging and accessories. All bat detectors sold by BCM are supported by the device's manufacturers. In the unlikely event a detector appears to be defective, please contact the customer support network for the computer manufacturer to have it serviced under warranty. Pettersson D500x/M500 devices have specific policies, see above.

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    Software titles purchased from BCM are easily returned within 30 days of receipt of shipment. These items must be unopened and still in their plastic wrap.

    General items

    Other items purchased from BCM can only be returned if:

    • The return is packaged and shipped in the original packaging.
    • The items are still in new condition.
    • You ship your return within 30 days of receipt of the original shipment.

    Any returns that do not meet the above qualifications may receive a reduced refund or be returned to the purchaser. Some items may incur a restocking fee as these items must be inspected, tested, and repackaged. If a restocking fee applies it will be noted on the product information page.  All returns will be less original shipping costs.

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